DUAL Talk - Internet Telephony Service Provider
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DUAL Talk - Internet Telephony Service Provider
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Calling cards

This page describes the calling card support available on DUAL Talk.

  • Calling rates

    We offer three tariff and routing plans:

    - DUAL Talk Gold
    - DUAL Talk Silver
    - DUAL Talk LCR

    You can choose your tariff depending on your traffic profile and whether your priorities lie with low rates or high voice quality.

    See more >>

  • Volume discounts

    We reward higher spending customers on our "DUAL Talk Silver" and "DUAL Talk Gold" tariffs with discounts of between 5% and 25% depending on their spending levels.

    More information >>

  • Wholesale rates

    Reseller and wholesale customers with high volume can use our "DUAL Talk LCR" or "DUAL Talk Silver" tariff.

    "DUAL Talk Silver" customers are eligible for discounts of up to 25 depending on volume.

    See more >>

  • DUAL Softswitch

    This calling service and its online control panels are powered by DUAL Softswitch.

    More information >>

Introduction

There are two types of calling card support offered by DUAL Talk:
  1. UK access numbers
    Allows you to access your DUAL Talk account using a choice of UK telephone numbers (020 and 0845).
  2. International opportunities
    We do not have access numbers outside the UK.  However, we are able to support certain FXO gateways owned and supported by our resellers.

UK access

You can access your DUAL Talk account and make calls without having any Voice over IP software or hardware.  We offer two UK access numbers (020 and 0845).   When you call one these numbers from your landline or mobile telephone, you will be prompted for your account number and password.  If you have funds in your account, you will be able to make calls, which are billed to your DUAL Talk accounts at your standard rates, plus a calling card fee of USD 0.01 per minute.

When you signup for an account, you will have the opportunity to enable UK Calling Card access on your account.  Alternatively, you can switch on calling card access from your online control panel at http://my.dualtalk.com/.

You should be aware that DUAL Talk is not a replacement for a regular landline.   Specifically:

  • There is no access to emergency services, directory enquiries or operator assistance
  • The service may not work if there is a power cut or failure of your internet connection
  • There is no ability to port telephone numbers
  • CLI is not supported
  • There are no special measures for end users with disabilities
  • Freephone calls are itemised
  • There are restrictions on certain number ranges and country codes

International opportunities

If you have a suitably equipped FXO gateway with local telephone numbers connected, then you may offer a calling card service in your location through DUAL Talk.

This solution works in conjunction with the DUAL Talk reseller programme.   Callers will be prompted for their account number and password and your gateway will authenticate their credentials by contacting our RADIUS server in London.  You will be able to create calling cards; set rates and set each cards spending limits using your Reseller Control Panel.  Your customers will be able to view their call records using a control panel branded with your company name.

This system works with the Quintum Tenor range of second generation FXO gateways, which we can supply to you as part of a calling package.  Please contact us for more information and to arrange a test.

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Last modified: 14 October 2007

Copyright © 2007. All rights reserved.