 |
Four good reasons to choose DUAL Talk
|
|
 |
|
|
|
High quality calls
We link to multiple tier-1 carriers using TDM links and equipment that we own and
manage. We rollover failed calls in real time.
These features are designed to offer your customers high quality calls and high
availability.
|
|
-
We offer a free pre-pay or post-pay billing system to all call shop customers,
allowing you to charge customers in your own currency and rates.
The system is self configuring and gives you full control over your booths; multiple
access levels and flexible reports.
|
|
|
|
-
We supply the range of high quality Voice over IP gateways from Cisco.
These gateways are pre-configured to your account before they are delivered, making
them a simple 'plug-and-play' solution.
|
|
Easy payments
You can pay us quickly and easily using our Western Union Quick Pay account.
We accept payments into our UK bank account or, subject to approval, you can pay using
your credit card
|
|
|
|
|
| With DUAL Talk, you will use Voice over IP (H.323 or SIP) for call
completion. We are able to supply a high quality gateway to you that you can connect
to standard telephones in your calling booths and to an Internet connection. We sell
these as part of calling packages that include hardware supply, cabling, initial
configuration and enough DUAL Talk call time to get you started. Click here for more information. Of course, you
do not have to buy hardware from us to use DUAL Talk in your call shop. We support a
wide range of H.323 and SIP compliant devices. If you would like to buy a gateway
from another source, we have published advice on our recommended devices. You will need to configure the device
yourself if you choose this option. Please see our configuration guidelines for popular gateways. |
|
|
| All of our call shop customers benefit from a free call shop billing system. The system automatically detects the
booths that have made calls in the last three hours. By clicking on booth link, you
can see the call in progress and the calls that have been completed, but not yet paid for
by the caller using that cabin. Daily reports are available to assist in
"end-of-day" cash accounting. The system allows you to open and close booths
and to manage either a postpay or prepay call shop operation. Two levels of access
are available on the system. This allows the reporting and configuration of the
system to be restricted to an Administrator and the day to day billing features to be
available to all staff in the shop.
The billing system is completely self-configuring. You just need to set the
currency that your callers will be charged and the rates that you wish to charge your
customers.
Please click here for detailed instructions
and example screen displays. |
|
|
| All of your calls will be sent to a selection of major international
carriers through TDM connections in London. In the event of an individual call
failing, we automatically reroute that call to multiple carriers until the call connects.
This takes place in real time while your caller is waiting to be connected.
These features ensure good voice quality and high route availability for your customers. Our
switching platforms are located at two different secure data centres in London for
redundancy. The IP network is fully switched, with multiple redundant routers and
multiple connections to different ISPs. This enables us to provide a very high
degree of service availability.
We own and manage all VoIP gateways and switches on our network. We provide fast
technical support through our team of experienced and capable telecommunication engineers,
who share the same passion for the industry as you do. |
|
|
| Our service is prepay. The quickest and easiest way to pay us is
using our Western Union Quick Pay account. Although you should always allow
twenty-four hours for a payment to be credited to your account, you will find that your
payment is often added to your DUAL Talk account within a few minutes of being sent. |
|
|
| Please feel free to contact us
if you require any further information about our call shop services. |
