| |
DUAL Talk Gold
|
DUAL Talk Silver
|
DUAL Talk LCR
|
Call routing
|
Our highest quality routes. Almost all white TDM. |
Standard routing, usually suitable for call shops and reselling activities. A
reasonable blending of white and grey routes. |
Based on a least cost algorithm. |
Pricing
|
Higher rates to reflect the routing strategy. |
Standard pricing. |
Our lowest priced tariff. |
Discounts
|
Discounts of between 5% and 25% are automatically applied
monthly. |
No discounts available. |
Routing flexibility
|
You may choose particular destinations for Gold or Silver routing and the
Volume Discount will still apply. You may not use the DUAL Talk LCR tariff. |
You may choose Silver or Gold routing for chosen destinations. No Volume
Discount will be available. |
Rate changes
|
Some destinations will change monthly and you will be informed of the
changes. |
Every destination changes frequently to mirror the wholesale market. |
Minimum spend
|
No minimum spending requirement. |
No minimums, but each payment must be $500 or higher, otherwise an 8% fee is charged. |
Service fee
|
No monthly fee. |
Routing support
|
If you have problems with particular destinations ("Urgent
support"), we aim to respond to you with 3 hours during office hours and within 12
hours at other times. |
We aim to respond to your requests within 2 working days. |
Configuration support
|
We will assist you with the configuration of your equipment, subject to
engineer availability. This service is free of charge. |
Configuration support is charged at $75 per hour. |
Call shop billing
|
The call shop billing
system is available free of charge to all customers. |
Reseller system
|
The reseller system is available to
all customers. |
Switching tariffs
|
You may switch to a different tariff at any time. If you switch to
DUAL Talk LCR, you will be charged for any configuration support you received during the
previous two months and your balance must be $500 or more. |
You may switch your base tariff to DUAL Talk Silver or DUAL Talk Gold at any time. |
Codecs
|
G.729 and G.723.1. G.711 is available on request. |
G.723.1 and G.729 only. |
Fax
|
Likely to work to most destinations, subject to equipment compatibility. |
Unlikely to work. |
DTMF
|
Likely to work to most destinations, subject to equipment compatibility. |
Works to some destinations. |
UK CLI
|
Available on request, subject to UK regulatory constraints. |
Not guaranteed. |