DUAL Talk - Internet Telephony Service Provider
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DUAL Talk - Internet Telephony Service Provider
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Accessing DUAL Talk

This page explains how to use a PCPhoneLine device to access the DUAL Talk network.

  • Calling rates

    We offer three tariff and routing plans:

    - DUAL Talk Gold
    - DUAL Talk Silver
    - DUAL Talk LCR

    You can choose your tariff depending on your traffic profile and whether your priorities lie with low rates or high voice quality.

    See more >>

  • Volume discounts

    We reward higher spending customers on our "DUAL Talk Silver" and "DUAL Talk Gold" tariffs with discounts of between 5% and 25% depending on their spending levels.

    More information >>

  • Wholesale rates

    Reseller and wholesale customers with high volume can use our "DUAL Talk LCR" or "DUAL Talk Silver" tariff.

    "DUAL Talk Silver" customers are eligible for discounts of up to 25 depending on volume.

    See more >>

  • DUAL Softswitch

    This calling service and its online control panels are powered by DUAL Softswitch.

    More information >>

Fixed IP address

  1. To use PCPhoneLine devices with DUAL Talk, we recommend the H.323 version of the PCPhoneLine software.
  2. Make sure the IP address you use has been added to your DUAL Talk account.  If you did not add this address while setting up your account, then add this IP address at the Access Methods area of My DUAL Talk; the online account management system.
  3. If the PCPhoneLine software is running, you should see the PCPhoneLine on the Windows System tray at the bottom right hand side of your screen.  Right click on the icon and select Account.
  4. The Account Number box can be left blank:

    PCPhoneLine setup box
  5. Click on the Special Setup button and enter gw1.dualtalk.com into the Gateway field.
    pcphoneline2.gif (7301 bytes)
    PCPhoneLine setup box
  6. Press OK and OK to close the configuration utility.

Make a test call by dialling 123.  You should hear a recorded announcement.

Dynamic IP addresses

  1. Make sure that your DUAL Talk account has been configured for dynamic IP addresses.  If you did not do this while setting up your account, then set this option now at the Access Methods area of My DUAL Talk; the online account management system.
  2. Make sure the IP address you use has been added to your DUAL Talk account.  If you did not add this address while setting up your account, then add this IP address at the Access Methods area of My DUAL Talk; the online account management system.
  3. If the PCPhoneLine software is running, you should see the PCPhoneLine on the Windows System tray at the bottom right hand side of your screen.  Right click on the icon and select Account.
  4. Change the Account Number field to be 1822 followed by your DUAL Talk account number followed by your DUAL Talk password (emailed to you when you set up your account).  For example, if your account number is 200100 and your password is 900100, set the Account Number to 1822200100900100:

    PCPhoneLine setup box
  5. Click on the Special Setup button and enter gk1.dualtalk.com into the Gatekeeper IP Address field.
    pcphoneline2.gif (7301 bytes)
    PCPhoneLine setup box
  6. Press OK and OK to close the configuration utility.

Make a test call by dialling 123.  You should hear a recorded announcement.

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Last modified: 14 October 2007

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